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Privacy Policy
Welcome to Rolla Egypt. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or make purchases from us.
By using our website or providing your personal information to us, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect various types of information to provide you with a seamless shopping experience and to improve our services. The information we collect may include:
a. Personal Information:
- Name
- Email address
- Postal address
- Phone number
- Payment information (credit card number, billing address)
b. Non-Personal Information:
- Browsing history
- Device information (e.g., IP address, browser type, operating system)
- Cookies and tracking technologies (please refer to our Cookie Policy)
2. How We Use Your Information
We use the collected information for the following purposes:
a. Fulfillment of Orders:
To process and fulfill your orders, including delivery, returns, and customer support.
b. Account Management:
To create and manage your account, including order history, preferences, and communication preferences.
c. Personalization:
To customize your shopping experience and provide personalized product recommendations and promotions.
d. Marketing and Communication:
To send you marketing communications, newsletters, and updates about our products and services, if you have opted in to receive them. You can opt-out at any time.
e. Analytics and Improvement:
To analyze website performance, monitor traffic patterns, and improve our website and services.
f. Legal Compliance:
To comply with legal obligations and resolve disputes.
3. Information Sharing
We may share your information in the following circumstances:
a. Service Providers:
We may share your information with third-party service providers who assist us in processing payments, shipping orders, or providing other services related to our website.
b. Legal Requirements:
We may disclose your information in response to legal requests, such as subpoenas, court orders, or to comply with applicable laws.
c. Business Transfers:
If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
d. Consent:
We may share your information with your consent or as otherwise disclosed to you at the time of collection.
4. Security
We take the security of your information seriously and employ reasonable measures to protect it. However, no data transmission over the internet can be guaranteed to be completely secure. We cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
5. Your Choices
You have several choices regarding your personal information:
a. Access and Correction:
You can access and update your personal information by logging into your account.
b. Marketing Communications:
You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
c. Cookies:
You can manage your cookie preferences using our Cookie Policy.
6. Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child, please contact us, and we will take appropriate steps to remove the information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Thank you for trusting us with your personal information. We are committed to protecting your privacy and providing you with an enjoyable shopping experience.